We all spend money. Like death and taxes, it’s
simply an indistinguishable part of life. The question we often take for
granted, though, is “Why?” Before you give what may be the
obvious answer (because things cost money!), consider that – depending
on how you spent your money – that question could be answered in a variety
of ways.
From a professional financial standpoint, as it pertains uniquely to business,
we can separate how we spend our money into two basic purposes:
- To Maintain Your Business and Real Estate Career
- To Grow Your Business and Real Estate Career
Learning how to better understand and manage the money you spend can make
a tremendous impact on the health of your real estate career. For instance,
in order to make your money work the best for you, the following is always a
strong two-part question to posit: 1) How consistently are you making a profit,
and 2) How does that profit provide for all of the aspects of your life?
Those two answers will reveal much about your individual spending habits – namely
where and how you spend money, and also how your expenses affect the larger span
of your real estate career.
Where and how do you spend the money that your business generates? Basic
accounting or business acumen tells us that there are two types of expenses:
fixed and variable. From a real estate perspective, this translates into
1) transaction expenses and 2) overhead expenses – which include 3) personal
marketing exercises. Each of these three expenses covers both growth and
maintenance business elements.
To discover where and how you spend money, start with your business plan. Briefly
list the expenses you incur each time you take a listing or work with a buyer. With
a listing these might include:
Expense Description: Expense
Type:
Just Listed Cards Growth
Just Sold Cards Growth
Virtual Tours Maintenance
Meals and Entertainment Maintenance
Advertising Growth
Closing Gift Maintenance
Flyers and Brochures Maintenance
Each and every expense that you incur can be labeled in this fashion, and
subsequently measured for effectiveness. After listing your expenses and
indexing them with the proper purpose, the next step is to measure your results
for any expense whose sole purpose is to grow your business. For example,
if you distribute “Just Listed” cards with the intent of generating
more listings in your market, how many cards must you send to secure one appointment? Remember
that unless you specifically track and measure the rate and type of responses
you receive from your marketing endeavors, you will never be able to accurately
grasp the overall effectiveness of your chief marketing activities.
Now perform the same analysis and evaluation for your personal marketing efforts.
One major difference between the example shared above and the following list
is that your personal marketing efforts are ongoing, and therefore not directly
effected by your current number of listings or buyers. Personal marketing
should always be directed toward growing your business. Within this category,
consider the various types of personal marketing you perform. For example,
you might want to categorize these activities as direct (face-to-face) and indirect
(i.e. snail mail, email, etc.).
Examples of Personal Marketing: Type
of Expense and Contact:
Farm Mailing Growth – Indirect
Client Party Growth – Direct
Personal Notes Growth – Indirect
Sphere Mailings Growth – Indirect
Personal Meetings Growth – Direct
General Advertising Growth – Indirect
As you work through your personal marketing campaign, weigh your cost-effectiveness
ratio. How effective are each of your personal marketing attempts? To
answer that question, you must again possess the capability to measure your results. How
many pieces of mail must you send, how many ads must you place, and how many
client parties must you conduct to obtain one closed transaction?
The key calculation now is to discover the cost of obtaining that client,
and then juxtapose that figure to the revenue produced from the transaction you
completed in such a manner. As time passes you will begin to realize which
activities produce the best results for you. Once you become comfortable
with the activities that maximize your skill set, focus your attention on those
tasks.
For a truly eye-opening epiphany, at a later point in time, re-examine your
marketing dollars with your new focus in comparison to the effectiveness of your
expenditures before you begin to closely measure your results. If that
doesn’t convince you of the bottom line value of such an important exercise,
you’re probably in the wrong business.
The long-term effects of your daily expenses on the health of your real estate
career can be best viewed through the dual lenses of liquidity and longevity. Liquidity
is a measure of your ability to create enough free cash-flow to simultaneously
pay your regular business expenses in addition to paying yourself a livable wage. If
your expenses are too high, and you must incur debt to pay your bills over a
long period or on a regular basis, then it’s only a matter of time before
you exhaust your initial capital and find yourself paging through the classifieds
for a new job.
That credit card bill – plus any interest expected on a minimum payment – can
be a cruel taskmaster at times, but keeping a handle on your expenses is not
an impossible task. It’s simply a part of treating your business
like a business. Most hard-working real estate agents are capable of generating
enough revenue from their trade to survive. It’s not the lack of
revenue that causes so many to exit the industry prematurely, but the fact that
these same agents cannot control their expenses.
Let us switch gears for a time to discuss longevity – the true key to
success in real estate sales. Consider the following scenario:
- Customers Buy and Sell a Home About Every Five Years…
- The Average Home Sales Price is Approximately $200,000…
- The Average Commission is Roughly 3 Percent
Lets’ say you sell a home to a couple during their mid-30’s. At
40 they list, sell, and buy a new home, and at 45 they repeat the process. During
that 10-year period of time five transactions occurred at roughly $200,000 a
piece. On a $200,000 sale you make $6,000, which, over that same period,
translates into a total of $30,000.
Here is the critical question: do you get all $30,000 year one? Of course
not! You earn this money in smaller amounts over the decade. In
other words, you make $3,000 each year. What’s the point? To
win this real estate industry, you must survive, which means that you must outlast
your competition!
Regardless of your high-powered brochure, your exceptional standard of customer
service, or your incredible attention to every detail of the transaction, if
you do not remain in real estate with your customers from the beginning of their
home buying and selling season through it’s end, you will not be able to
amass the momentum you need not just to survive, but to thrive. Referral
and repeat business is the crux of the real estate industry, so realize and execute
the key elements and activities that are required to grow and maintain you business.
If you plan on making real estate a career rather than just a hobby, you owe
it to yourself and your future to fully understand your expenses; especially
how the money you spend affects your business. It’s simple, and worth
every penny: track your growth and maintenance expenses, determine your most
cost-effective activities, and focus primarily on those activities that work
best for you.
We all spend money, but you don’t have to spend it like there’s
no tomorrow – you don’t even have to spend money you don’t
have. If you manage your expenses wisely (and neither immortality nor a
relocation to Nevada are in the works), you can still make it to the top of your
game. |